/ IDOOBI SERVICE

Direct support.

Every matte black grinder is backed by our lifetime warranty. Connect with our Vancouver-based team for orders, technical assistance, or hassle-free returns.

GET IN TOUCH

We are here to help.

Fill out the form below. Our team responds to all inquiries within twelve hours, seven days a week.

GLOBAL SHIPPING

Fast worldwide delivery.

We ship directly from our Vancouver facility. Orders are processed within twenty-four hours, arriving at your doorstep in secure, custom-molded packaging designed to protect the matte finish.

Enjoy free standard shipping on all domestic orders. International delivery options are calculated at checkout, complete with end-to-end tracking for your peace of mind.

COMMON QUESTIONS

Frequently asked.

Find quick answers regarding our lifetime warranty, battery care, and optimal cleaning methods.

How do I clean the grinder?

How long does the battery last?

generally you dont need to clean this grinder, but you can wipe it with alcohol wipe if you want

A single charge via the USB-C port lasts up to thirty days of daily use.

What is the warranty coverage?

What is your return policy?

Every grinder includes a lifetime warranty covering manufacturers defects and structural integrity. Contact us directly for a swift replacement.

We offer a thirty-day trial. If the device does not fit your kitchen aesthetic, return it for a full refund.